In Dubai, every building—villa, office, or warehouse—must comply with strict Civil Defense regulations before it can open its doors.
Hassantuk Comprehensive System is the official, government-operated system created by Dubai Civil Defense to make this process simple, secure, and fully transparent.
By centralizing all approval steps under one digital platform, Hassantuk Dubai eliminates paperwork, reduces approval times, and guarantees that your project meets every safety and legal requirement from day one.
This platform is essential for property owners, developers, and contractors who want fast, reliable compliance without navigating complex government channels.
Table of Contents
Objectives of the Hassantuk system
The Hassantuk system, launched by the General Command of Civil Defense in Dubai, aims to enhance security and safety in the emirate by providing an integrated protection system from fire and other disasters. The objectives of this pioneering system can be summarized as follows:
- Increasing the efficiency of responding to fire incidents: The system contributes to reducing the time it takes to reach the scene of the accident and take the necessary measures, through early monitoring of the fire and sending immediate notifications to emergency centers.
- Preserving lives and property: The system aims to protect lives and property from losses resulting from fires and other disasters, through early detection of any threats and taking the necessary preventive measures.
- Rapid emergency response: The system provides rapid response to other emergency situations, such as gas leaks or floods.
Through advanced technology and direct government oversight, Hassantuk guarantees reliable, round-the-clock protection that meets Dubai’s highest civil defense standards, highlighting the vital role of fire alarm systems in enhancing building safety across the UAE.
What are the categories of the Hassantuk project?
The categories of the Hassantuk system are primarily designed for Homes and Commercial buildings, meeting the diverse security and safety needs of various property types across the UAE.
🏠 Hassantuk for Homes:
- Purpose: To protect residential villas from fires.
- Features: These Wireless Fire Alarm Systems are especially beneficial for villas, as they eliminate complex wiring, ensure quick upgrades, and provide seamless connectivity with the Dubai Civil Defense control center.
- Categories: Subcategories may vary based on villa size and number of floors.
🏢 Hassantuk for Commercial:
- Purpose: To protect commercial, industrial, and government buildings.
- Features: A comprehensive system including fire detectors, alarms, surveillance cameras, and direct connection to the civil defense control center.
- Categories: Subcategories may vary based on building size, usage type, and number of floors.
Enhance your building’s safety further with an automatic Fire Suppression System for Home – Because Safety Should Be Automatic!
1-Dubai Civil Defense presents Hassantuk: the ideal solution for protecting commercial buildings
Our world is witnessing rapid developments in the field of technology, which requires innovative solutions to meet increasing challenges. In this context, the “DCD Hasantuk” system comes as an innovative solution to enhance security and safety in commercial buildings in Dubai.
Leveraging the latest M2M and artificial intelligence technologies, Hassantuk provides a live alert system connected to the Emergency Operations Center around the clock, ensuring immediate response to any potential incident.
2-Hassantuk: Integrated protection for every building in Dubai
HASANTUK DUBAI is a cornerstone of the UAE’s smart and sustainable vision, combining advanced technologies, real-time monitoring, and government oversight to ensure the highest levels of safety and security for residents, businesses, and visitors across the emirate.
It also represents a global role model in the field of emergency management and facility protection.
Streamline your fire safety compliance with DAEM UAE—obtain Hassantuk approval from Dubai Civil Defense and guarantee a safer building environment.
Classification of buildings and warehouses according to the “Hasantuk” system
The Hassantuk UAE classifies buildings and warehouses into five main categories: small, medium, large (8–20 floors), very large (20+ floors), and warehouses. This classification is based on the size, number of floors, and safety system requirements to ensure maximum protection.
The main categories are:
- For small buildings: consisting of two floors or less and an area not exceeding 5,000 square feet. It requires basic alarm systems such as fire alarm and low water level in the tank.
- Medium buildings: ranging from 3 to 7 floors and an area between 5,000 and 15,000 square feet. Requires more detailed alarm systems that include individual alarms for elevators and pumps in addition to general alarm systems.
- Large buildings: ranging from 8 to 20 floors and measuring between 15,000 and 200,000 square feet. Requires advanced alarm systems including individual alarms for elevators, pumps and gas leak detection systems.
- Large buildings: 20 floors or more and an area of more than 200,000 square feet. They require comprehensive alarm systems that include all of the previous types as well as more specialized alarm systems.
In general, the larger the building size and number of floors, the greater the requirements for alarm and protection systems
👉 Ensure your property meets the right category and stays fully protected with a Fire Safety System Maintenance and Inspection Contract designed to keep you compliant and secure.
How to Register for Hassantuk: Step-by-Step Guide
You can register for the Hassantuk system quickly and entirely online by submitting your property and personal details through the official Hassantuk portal. The entire process is digital, secure, and designed for maximum convenience—no need for in-person visits or paperwork.
Access the Hassantuk Portal: Visit the official Hassantuk website to begin your application.
Create Your Account: Register using your Emirates ID and set up your secure profile.
Enter Property Details: Provide your personal information along with precise details about your property (such as villa address, size, and usage).
Map Your Location: Locate your villa or building accurately using the interactive map tool.
Add Technician Information: Submit the details of your authorized technician or service provider for installation purposes.
Receive an Instant Quote: Instantly view the calculated cost for your building’s Hassantuk system based on your property type and category.
Review and Accept Terms: Carefully review the service agreement and confirm your acceptance.
Make Payment Securely: Complete your registration by paying the applicable fees through the secure online payment gateway.
Hassantuk system prices
Hassantuk system prices start from AED 1,500 and go up to AED 8,000, depending on the building category and area.
Category 2: Up to 7 m² → AED 1,500
Category 3: 7–23 m² → AED 2,500
Category 4: 23–60 m² → AED 4,000
Category 5: Above 60 m² → AED 8,000
This tiered pricing ensures that every building, regardless of size, complies with Dubai Civil Defense safety standards under the Hassantuk system.
A comprehensive user guide to Hassantuk commercial services
The Hassantuk commercial services user guide provides building owners with step-by-step instructions to manage their subscription, update building data, and request essential services such as cancellation, maintenance scheduling, ownership transfer, relocation, and NOC applications.
Cancelling Your Hassantuk (Commercial) Subscription:
Want to cancel your Hassantuk subscription? You can submit a service cancellation request through the online portal or by contacting customer service center. Your subscription will be canceled after fulfilling all legal requirements.
Hassantuk (Commercial) Maintenance Scheduling:
Do you have plans to maintain the fire system in your building? Please report your planned maintenance schedule so we can temporarily adjust the system status and avoid any false alarms.
Hassantuk (Commercial) No-Objection Certificate for Signage:
Need a no-objection certificate to install a signboard on your building? You can request this certificate through the online portal. Your request will be processed, and the required certificate will be provided to you as soon as possible.
Transferring Hassantuk (Commercial) Ownership:
In case of selling or renting your building, you can transfer the ownership of your Hassantuk system to the new owner. Submit a transfer of ownership request through the online portal, providing us with the required information about the new owner.
Reconnecting Hassantuk (Commercial):
Has your building’s internet or electricity service been interrupted, causing your Hassantuk system to disconnect? You can easily reconnect the system by contacting our customer service center.
Relocating Hassantuk (Commercial):
Do you intend to relocate your Hassantuk system to another building? You can request a system relocation through the online portal. The request will be evaluated, and the relocation process will be arranged according to the established procedures.
Deleting Hassantuk (Commercial):
Has your building been demolished or ceased to be used? You can request to delete your building’s data from the Hassantuk system. All data associated with the building will be permanently deleted.
Hassantuk (Commercial) Subscription:
Want to subscribe to the Hassantuk system to protect your commercial building? You can register through the online portal and choose the package that suits your needs. You will be able to remotely monitor the status of your building and receive alerts in case of any emergency.
Conclusion:
Compliance with Hassantuk Dubai Civil Defense regulations is not just a legal requirement—it’s the foundation of protecting lives, assets, and investments. With its advanced technology and government-backed platform, Hassantuk ensures every building in Dubai meets the highest standards of safety and emergency readiness.
At DAEM Contracting Company, we specialize in guiding property owners, developers, and contractors through every stage of Hassantuk registration, approval, and maintenance. From system installation to Civil Defense certifications, our team guarantees fast, reliable, and hassle-free compliance.
Frequently Asked Questions:
1- Where are Fire Suppression Systems most commonly used?
Fire suppression systems are commonly used in commercial kitchens, industrial facilities, transportation systems, electrical rooms, museums, archives, and high-occupancy buildings where water-based methods are ineffective or could cause damage.
2- What is the main difference between conventional and addressable fire alarm systems in the UAE?
The main difference between conventional and addressable fire alarm systems lies in accuracy and compliance. Conventional fire alarm systems only indicate the general zone of fire (e.g., second floor), while addressable fire alarm systems assign a unique address to each detector, pinpointing the exact fire location. This makes addressable systems faster, more reliable, and fully compliant with the UAE Civil Defense code for medium and large buildings.
3- What are the essential requirements for fire pump installation in the UAE?
Fire pump installation requires correct pump sizing, a reinforced vibration-free foundation, proper suction and discharge piping, and a reliable power supply with controllers and alarms, all in compliance with NFPA 20 and UAE Civil Defense standards.
4- What types of fire alarm systems exist?
The main types of fire alarm systems are conventional, addressable, wireless, and intelligent systems
